Get In Touch

Let's Build Your Delivery Solution.

Whether you need a quick STAT run, a custom route, or a full logistics partnership — reach out and we’ll get back to you fast.

Send Us a Message

Fill in the form and our team will get back to you within a few hours. For urgent deliveries, call us directly.

Other Ways to Reach Us

We're Always Reachable

Whether it’s a live dispatch, a quote request, or a partnership
conversation — there’s a fast path for every need.

Call Dispatch Directly

For urgent, time-sensitive pickups , skip the form and call us directly. Our dispatch team is always on.

(062) 919-1104 →

Email for Quotes & Accounts

Send us details about your requirements and we'll put together a tailored quote within a few hours.

dispatch@medicouriers.co.za →

Visit Our Office

Prefer to meet in person? Our team welcomes visits during office hours to discuss your logistics needs.

Get Directions →

FAQ

Common Questions

Quick answers to things we hear most often. Still have questions?
Use the form above.

How quickly can you dispatch a STAT courier?

We target sub-30-minute dispatch for STAT requests received during our operating hours. Our 24/7 dispatch team reviews every urgent request immediately upon submission

Do you offer temperature-controlled transport?

Yes. We carry temperature-controlled containers for specimens, biologics, and medications that require cold chain integrity. Our couriers are trained in cold chain protocols and continuous monitoring is available.

Can I track my delivery in real time?

Absolutely. Every delivery is GPS-tracked from pickup to drop-off. You’ll receive a tracking link via SMS or email, and our dispatch team is always available by phone to give you live status updates.

What areas do you service?

We currently operate primarily across Gauteng and surrounding regions. Long-distance and inter-provincial routes are available for qualifying partners. Contact us with your locations and we’ll confirm coverage.

How do I get proof of delivery?

Digital Proof of Delivery (ePOD) is automatically generated and emailed to the nominated contact upon successful delivery. It includes timestamp, recipient signature, and GPS location data.

Do you handle POPIA-sensitive documents?

Yes. Our Secure Document service uses tamper-evident packaging and POPIA-compliant handling protocols. Recipient identity is verified on delivery and a full audit trail is maintained.

Let's Build Your Delivery Solution.

Send Us a Message

We're Always Reachable

Call Dispatch Directly

Email for Quotes & Accounts

Visit Our Office

Common Questions

Services

Company

Hours

STAT Dispatch

Scheduled Pickups

Office Hours